Torchy's tacos rewards
We reward damn good behavior.
It's simple. Eat tacos and earn points that unlock free food, queso, and more. Want in?
Start EarningAlready a member?
Check your balanceHow it works.
1. Order
Online. In the app. At the register (scan your code).
2. Earn
10 points per $1 spent. The more you order, the more you earn.
3. Inhale
Redeem your points on Torchy’s faves.
Already a member?
Check your balancePoints unlock unguilty pleasures.
We know you’re eyeing something.
Free queso on my birthday?
Yes, PleaseFAQs
Devil’s always in the details.
Torchy’s Tacos Rewards is our loyalty program that rewards you for enjoying Damn Good tacos! You earn 10 points per $1 spent that you can use to redeem for exclusive rewards. Plus, receive gifts on your birthday and other surprise occasions.
You can sign-up from the Torchy’s Mobile App, Torchy’s Online Ordering at Torchystacos.com or by texting JOIN to 36212. Enrollment requires a first and last name, email address, phone number, birthdate and ZIP Code. You’ll also need to verify your email address to complete registration. Sorry, young’uns – our membership is limited to ages 13+.
We require a unique email address and phone number for each account. If either is already taken, that likely means you already have an account and can skip the registration step. To login to an existing account, you may need to reset your password.
You can check-in with each order to earn points to redeem for rewards by scanning your QR code in the Torchy’s app with the store’s scanners, giving your phone number to the cashier at the register, or by logging into your account when placing a mobile or online order.
You earn 10 points per $1 spent on qualified purchases that can be redeemed for exclusive rewards. For Online or Mobile App orders, simply sign into your Torchy’s Tacos Rewards account to earn points for each order. For in-store purchases, scan the QR Code from the Torchy’s Mobile App or provide your phone number to the cashier. The more you visit, the more points you’ll earn.
When placing your order in the Torchy’s Mobile App or through Online Ordering, you’ll find any available rewards in your Torchy’s Tacos Rewards account page and at checkout -- be sure to login to see and redeem rewards! Then, add applicable items to your cart and simply click “Redeem” for the reward you want to apply to your order. It will appear as a discount for applicable items. To remove, click “remove” beside the discount. In-store, rewards will appear for the cashier after you check-in, and you’ll be prompted if there’s anything available to redeem. You may also ask your cashier if there is a particular reward you’d like to use. One reward redemption is permitted per transaction.
Point Conversion or Gifted Rewards are visible in the Torchy’s Mobile App and through Online Ordering on the Rewards Page. You will also receive an email notification if you are opted-in to receive emails from Torchy’s.
Opting into Email, SMS and Push Notifications communications are great ways to learn about special promotions, exclusive offers and bonus rewards for members. Update your account profile to receive notifications so you don’t miss the chance to earn!
If your first reward hasn’t arrived, check your junk or spam folders to be sure you have verified your email address or created a password to complete registration. Or try visiting the Rewards page to send another email verification link and confirm your email to get your first taste of a Damn Good reward.
Yes, points expire 365 days from the date they were earned. Upcoming expiring points can be viewed in the Torchy’s Mobile App and through Online Ordering. If opted into emails you will receive notifications for upcoming expiration of points.
Yes, rewards generally expire within 14-30 days from date of issue. Each reward loaded to your account will specify an expiration date when viewing from the Torchy’s Mobile App or Online Ordering.
Eligible purchases towards points include all food and non-alcoholic beverage items at participating locations. Credit will not be applied towards rewards for purchases of alcohol, catering, gift cards, torchysmerch.com orders, third-party delivery orders, Food Truck orders and special events.
Yes, use the Torchy’s Mobile or Web App to scan the bottom of your in-store receipt to receive credit for missed check-ins.
Check your preferences in the “My Account” section online or in the Torchy’s Mobile App or Web App to make sure you’re opted-in to receive communications from Torchy’s. You can choose to receive Emails, SMS and Push notifications with exclusive offers and promotions, product news and can’t-miss updates! By opting into SMS messaging, you agree to receive SMS updates from Torchy’s including but not limited to order updates, receipts and more. Carrier charges may apply. We might send different messages to different members to personalize your experience. If you’re opted in and still don’t hear from Torchy’s, make sure to check your junk or promotions email folders so you don’t miss anything!
Update your preferences by logging into your account in the Torchy’s Mobile App or Web App. In the My Account section, adjust your communications preferences for Emails, SMS and Push. Save by clicking “Update Notifications” button. You can also unsubscribe from emails directly by clicking the unsubscribe link at the bottom of any email.
To update your phone number, login to the Torchy’s Mobile App or Web App and visit “Account Info”. Update the phone number field to the new address and click “Save Updates”. The new phone number must be a unique phone number that is not associated with another account.
Since birthdays themselves can’t change, the birthday listed on your account cannot be updated or changed. No worries – this simply means you will get your birthday reward based on the date listed. No matter what that date is, members will only be eligible for one birthday reward per year.
In the Torchy’s Mobile App or Web App, visit “Account Info” and you can update your profile information including resetting your password. Click save and you’re all set! If you can’t login to your account, click “Forgot Password” from the Sign In screen.
TWe’re happy to help you! Please contact Torchy’s Tacos by telling us how we can help you at torchystacos.com/contact.